Customer Ratings & Reviews

Bought this to protect a laptop purchase for my daughter for school. So far, haven't needed to use it. Good to know if the device breaks, she has someone to fix it

Good options recommended is better have it and dont use and dont have it and need it

Computer gets quite hot after an hour or so of gameplay, I would recommend getting a fan to keep it from blowing up. Definitely a nice computer, but more on the expensive side for how how it can get.

I use geek squad for everything I buy through Best Buy. I have for years. Will continue to do so ! Always super helpful and prompt if I need to bring a device in.

I will not ever walk out of your store with out insurance. I never hade any problem getting anything fixed ore replaced. I have kids. Thing's allways happen.

Amazing Laptop , Excellent Quality and Value , Brand New , 100 % Recommend , Very Fast , I Love It , this is my second purchase for this laptop .

This laptop is speedy in function, boasts awesome high-def graphics, and fits comfortably on the lap. 5/5 stars.

I always get this when I buy big items. I haven't had to use it a lot, but I have been thankful when I did.

Geek squad service is a pretty cool service. The ability to have that service available and worked on while your there is great.

The 1-Year Accidental Geek Squad Protection is a fantastic add-on for peace of mind. It offers coverage for accidents like spills, drops, and other mishaps, which is perfect for someone like me who uses their laptop daily. I feel confident knowing that any unexpected issues can be resolved quickly without additional costs. The customer service is reliable, and the claim process is straightforward and hassle-free. Highly recommend this protection plan for anyone who wants to safeguard their tech investment!

I needed a laptop to supplement my desktop, so I went to Best Buy to take a look. I found the exact one I was looking for. An HP Envy 17.3" laptop with w/touchscreen. I've been using it now for 8 months, and it has been beautiful. I couldn't be happier with my choice.

I feel better having protection and it gives me peace of mind. It was a wise decision to purchase the Geek Squad Protection.

Has Lasted for 3 years! I’ve yet to file a claim but plan to do so very soon

I have used this service previously and they always clarify all my doubts

my tablet wasn't working so when I brought it in I was able to get a full refund in store credit which I used to get a fabulous new laptop

Excellent offer and glad to have the service. It's for my grandson so we can relax because it's covered

I like my geek squad protection as I rest assured I can have my new computer fixed if need be

What's not to like about this service/insurance? Sure it's expensive, but it would most likely cost more to fix, or replace without this investment protection.

My experience was good so far, its a good investment and look decent.

great store , best customer service named Sam . Sam is very kind and considerate ,hope he gets this to his manager.