Customer Ratings & Reviews

I am not the most careful person with technology. A year after getting my laptop I dropped it and cracked the touchscreen. Luckily I had the geek squad service and they repaired my screen for no cost! Definitely worth the price!

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

Haven't had to use it so far. I've used them in the past and they were very helpful

The reason I shop at Best Buy is because of their Geek Squad. All staff here are genius grade but the Geeks are above and beyond everything I need! Thanks for this terrific service!

Warrenty is better than none ..in my way of work so at least its covered

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

I love how you don’t have to keep the receipt for your warranty to be able to work. Also the staff was very helpful from when I walked in to when I left. They answered all my questions and helped my find the perfect computer!

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

How can you buy a $1400 laptop, and not purchase the Geek Squad warranty? Just the fact we have this coverage is saving me from some hair loss.

Was the best helpful for my warranty, helped me choose between which I should get

Can’t go wrong with the package deal. When you buy a computer

I learned a long time ago that getting protection on your purchases is the smart thing to do! Yes,on some items it may be a little pricey but,better than buying a brand new product over again!

Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

Bought an open box Laptop for a great deal so I took out the protection just in case.

So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

I have not used it but I know that it is excellent and incredible attention

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So far so good. There has been no need to utilize this product as of January 25th.

The guy that help us was really helpful he explained everything that we needed to know