Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 11,883 reviews
  • Rated 5 out of 5 stars

    Touch Screen Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I buy I also get extra insurance especially when it comes to electronics. I had a problem with my touch screen a while back and it took them literally 5 minutes to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get my antivirus installed and made things easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I've never used the geek squad but they seem very

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help very fast on finding a solution and very respectful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it’s a warranty. It does what it supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusty Tech Services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service that Best Buy provides is the thorough service of geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet but I love the fact that anything goes wrong my product is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome protection. i got a 2 year so hopefully that works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best decision you can take...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Decision you can take when you buy an electronic is Add this Protection. Never had issues with this service, they are very pleasant to help you and replace your purchase with a new device if they can't fixed. A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED BY GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop with very simple purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

    I would recommend this to a friend