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Customer reviews

Rating 4.6 out of 5 stars with 11883 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 11,883 reviews
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is fantastic, always have great support from geek squad and get my products repaired or replaced through them. They always work with you and I’m a clumsy person always breaking tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Necessary for my children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with my son's new laptop. He is very responsible, but life happens. I have found that protecting equipment for 3 years is very helpful for my children and myself. Saved thousands over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D Harris

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 YEARS PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wise to protect your device. We never know what can happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is no loss.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer service is available 7 days per week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is always available to fix your electronics. They always fix my computer and install software. You can bring your computer to them as many times as needed.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! It's a privilege to be there for you when you need it! Please let us know if you need anything or have any questions we can answer.

  • Rated 5 out of 5 stars

    A phone call away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Additional Support Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need to have extended support for your new technology purchases and this one is a good one to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable support, very helpful and supportive, excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer installs and accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used this product. I purchased it because my 9 year old son is well a 9 year old boy and prone to dropping or spilling stuff on his electronics. This is definately worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance on items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service for the items always buy insurance on my items at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is key, accidents happen and when they do, it will be a costly situation for you and your family, please buy the warranty, to be Protected or not, know that is the question, at hand...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful for the extra fl protection for my new computer that is being used for nursing school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential for any electronic device . I feel less stress knowing my device is protected .

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy peasy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have that protection just incase i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squid fixed my laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty wether

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was sure to sell us on the advantage of havinf the extra protect warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

    I would recommend this to a friend