Customer Ratings & Reviews

geek squad always gets it done right and will keep you updated with status of availability and project.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Good to have incase something happens before I end school

Price for the protection is well worth it. Never had a problem with my old HP, but just to be on the safe side I suggest it. Well worth the piece of mind if something should ever go wrong.

Excellent service the team were amazing and fixed my issue in an extreme timely manner

I like my new bose earbuds , they had a great sound

They are always on top of thing and do there best to get things done

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

I would highly recommend this if your purchasing anything expensive. It literally covers anything accidentally and I’m on the clumsy side lol.

I have gone in to see the Geek Squad probably over 10 times just because technology hates me. Every time they have been so helpful! Even if they aren't able to fix it, they laid out all my options.

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

Purchases protection to for my laptop. I’m really hoping that if something happens to it for example if I drop it down it’ll be covered because that’s the main purpose behind me purchasing the warranty keep you posted

Always love adding Geek Squad service coverage because they do great work.