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Customer reviews

Rating 4.6 out of 5 stars with 11893 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 11,892 reviews
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind having a extended warranty as laptop was bought for my 10 year old nephew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to answer all of my questions about my computer and help set everything up. They are great getting the warranty through them is definitely 110% worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance. Best Buy is so helpful with jt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried several, but liked this one overall. Quality and price can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome love that changes into a tablet. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a really good laptop and what to have covered just in case something happens, that is why I purchased the GREEK SQUAD accidental protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe then sorry , gives you peace of mind for worst case scenarios.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Important add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bougth this garantiy to my soon is perfect to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering I got this since the reason I replaced the previous computer was a staff member who spilled water all over the keyboard....this is worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just in case something goes wrong, can never have to much protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with insuring you purchases...Looking forward for life mishaps with insurance. Is nice and dandy..with no worries..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's saved me a bunch because the HP laptop I got TWICE now is a $2k piece of crap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not buy any electronics without it. It just saved me $500 on another laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek Squad warranty, I would buy with every purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hardware coverage only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to make a return. It went good with no problems

    I would recommend this to a friend