Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11894 reviews
(11,894 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I purchased this Incase anything happens to my computer
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The money I paid for 3 year accidental protection really worth it! Having a 4 year old at home, who loves to play with my devises, my computer and the information contained will be safe.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome computer and excellent product. Gotta buy it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the protection plan. Peace of mind and good to have if for a traveling laptop.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Squad up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good have your geek squad protection, cause if ya don’t you’ll regret it !!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.still new have not used yet but its a piece of mind
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Return customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it before on previous laptop purchase and worth every penny. And extra perks included was nice.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing people to work on your items dont cost you anything
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!
Rated 5 out of 5 stars
Never used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but sometimes you may need but quite expensive
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I wanted to make sure I'm covered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use it recently, but when I did it was an easy process.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is great at checking out your item that has an issue and if it's not fixable then you can get a replacement item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I felt this 2 year protection was a good deal. I will use it as much as I can to keep my computer running at its best.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working excellent, no issues to report run fast easy to carry around very light.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accidental Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.