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Customer reviews

Rating 4.6 out of 5 stars with 11901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,901 reviews
  • Rated 5 out of 5 stars

    Warranty from Best buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the warranty for wife's new laptop, better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been good in solving basic problems with computers and other devices and worth the expense to get a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We buy a HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Everything was so easy my son love it ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is very helpful if I have a problem with my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy a laptop without the protection plan. Bestbuy is really good with taking care of the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Care free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I break it basically it’s replaced… can’t beat the peace of mind…. Recommending this for all who love protecting there product…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice gentleman and put everything together for me and showed me all that I could absorb now and will be back for my questions that need answering.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but it's worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy for the money available! lets you work with the comfort of knowing your support team is only a call away....closer than India!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly believe in protection plans. I always purchase additional coverage. I have never had a problem when I had to call the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent person and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was assisted by Crystal C. at the West Covina location. Excellent person and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment! I received professional service from the techs who worked on my laptops. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan from Bestbiy. I get it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing that I am protected should something happen. I am not very techno savvy so am thrilled that I have a team to call for help. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will be so thankful for having this service just get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year accidental feel squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've experienced a screen going out on my previous laptop. Good thing I had insurance protection. It didn't cost me a thing to fix. I would never go without insurance protection on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Love the security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security and the price per year is affordable. Tech is a huge investment and I'd hate for it to go to waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best product! I love this ! Buy ! Great ! I love the experience !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vert Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I purchased the extended warranty. Will be using it this week as we've had some unfortunate issues with our Xbox. Thankful I have the warranty.

    I would recommend this to a friend