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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11762 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 11,762 reviews
  • Rated 5 out of 5 stars

    It's the best choice for protecting your device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this Geek Squad service for my daughter's laptop computer. I think it is the best choice to have it protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for my college student! It was super easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is important for any device, their service is great and it's a no hassle way to keep your devices working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop is in good hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If feels good to know my laptop will be covered through nursing school. My salesman was very nice and he explained all the options. 3 years seemed like the best plan because my program will be 2.5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a protection plan for Any unforseen accidents or damaged product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my computer accidentally dropped I was able to bring it in store without having to pay extra to get it fixed. They were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use geek squad on my devices. It always comes in handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully have not had to use this, and hope never to. 4 stars because I can't honestly say what the customer service is like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely will take advantage of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love they have this service available for purchases, life always happens and you never know what may happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents sent out my laptop to be fixed, but as it was going to be more expensive to repair than was worth it, I was refunded for my laptop instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to help. Good prices for great products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sort of worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually worth it, in my case because in between that 1st year the computer died and they gave me a giftcard with the amount I paid to get. anew one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident if anything happens to my laptop. That I can get a new one and not loose my work. I even bought one for my son, so he can use it for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. But I’m sure it’ll be a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the only store that i know that they wont fail with their protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting warranty is essential for any computer equipment. luckily for me I haven't had the need to use it yet. In the past Geek Squad has been great & responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a good price for protection and a great laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a laptop. The people there were wonderful and so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection for Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable for the protection. Covers most issues that could arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting the warranty I paid for one and my daughter fell on ice and damaged the computer beyond repair and I was able to get another with the warranty

    I would recommend this to a friend