Customer Ratings & Reviews

I haven't had to use this warranty yet, but knowing I have it makes me feel good.

I'm happy to have purchased this insurance because accidents due occur

Great product!! Seamless, durable, powerful, and sleek

Great plan, especially for parents with Kids and/or pets. Definitely worth if the product will be around them.

I love being able to go to the geek squad for my computer needs. They always know what to do when there is a problem.

This is a must on any products you buy such as computer. I had it in other computer and it helps with overall expense with having computer fixed

With the history that I have with being hard on computers I feel safe with this coverage!!! Thanks Geek Squad!!! I can't remember the Geek Squad staff member who helped me but I'll see him tomorrow!!!

Geek squad will always come in handy for any electronic I purchase from bestbuy.

Always get protection for my electronics never know when something happend

I always get the extended warranty, everyone I have been in a situation where my item has been giving me issues feel squad has been there to fix it.

For certain thing's love these! Def worth having for big things that can break ez or around kids

The agents are very helpful in attending to my concerns

A quality service for important working and playing.

Wonderful peace of mind knowing that any problems in the future will be resolved quickly and efficiently.

Always get my accidental insurance just in case. Because you can never be too careful.

what a great deal great cost great service and great help love it love Best Buy and love the help we got

Geek squad has always been helpful will all warranties I've had and stil have. Such great customer service.

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

If I have a problem with my laptop I will take it to the Geek Squad to fix it. Good warranty.

The Geek Squad has a great reputation. I trust them with my best technology. They are very knowledgeable.