Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11958 reviews
(11,958 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get the extra protection for my products, especially the higher end, more costly items. Geek Squad has always done great for us.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This team change the tablet of my kid and made a e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel safe with this way to keep my electronics because I’m ready to use all without restrictions
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Go with Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d highly recommend getting this service for a large purchase. It’s worth every penny.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service is great and fast. They were very helpful. I was in and out of there.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This is a great service to cover your computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales representative really helped out regarding the service they offered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Harland. Thanks for your kind words! We're glad we could help out and make the situation a little easier. If you have any questions or need anything, please let us know!
Rated 5 out of 5 stars
Help with Chromebook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We havent had to use this service but glad i have it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Tried to use it, cannot see any value.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the 3-year warranty on a laptop. The display started doing some odd things. Since it didn’t do it for them they said they weren’t sure what it was. Apparently if I had paid for their membership they would have run diagnostics for free. If there turns out to be an issue with the display or the graphics card, they do not fix it in house. They would have to ship it off and it could take weeks to get back. I should have purchased the manufacturers extended warranty instead.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased them again with this new computer but I have had them in the past and worked out great
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad plans are always wonderful. The squad is always knowledgeable in finding out what the problem is
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this protection with my gf’s laptop. Very convenient if any incidents happen or service is needed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the coverage for this device but I've gotten good service with them on there coverages.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Standard Geek Suad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this protection with my daughters chromebook and never used it.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent help me out with all my electronics when ever I had difficulty, they are fast and easily understandable.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek squad is great!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent added everything i need and asked if i needed any help with anything else or did i have a question
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Awesome plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I expect. I had to file a claim on a device Best Buy honored it no questions ask was able to get the next model up with paying the difference
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Haven't had to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had to use this, thank goodness. I do know that if I eventually need the geek squad protection, they will take care of the issue.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get a warranty just in case for a mishap. I should get more warranty in the beginning.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great. They do their job the protection is at it’s finest.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It is good to have protection
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Because nothing protects you like Mayhem. But even Mayhem needs protection. And that's why you buy this service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice to have just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my laptop. Definitely a nice added protection if I ever need to use it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friend
