Customer Ratings & Reviews

You have to love geek squad protection i love not to worry

The agents were extrememly attentive and explained every concern of mine throughly. I would highly recommened putting coverage on your devices with geek squad!

OK I love the geek squad. They are worth every penny. I purchased the service because my son breaks everything. He’s 12 or he loses it. I had to use the geek squad to restore his iPhone because he changed his password and forgot it. They were able to help me as soon as I walked in and they solve the problem while I waited. Then I had to have AirPods replaced, that was also super efficient and everyone was very friendly. Thanks geek squad.

Geek Squad is awesome and really helped me out after I dropped my laptop and it needed a repair. The service agent was so great and helped me with no issue. My laptop was repaired and returned to me in no time. I am so glad that I paid for this service. No regrets at all!

I just recommended that, thank for this one exactly geek squad protection plan protect my computer when that are broken in a car accident they take the computer and they bring me the computer completely working and new

Geek squad is the best, both at the store and home visit. When my issue could not be resolved at the store, they did an in-home visit and resolved the issue in less than an hour. So grateful I got this protection! They don't mind how many times you reach out for their assistance they are always glad to help.

This protection company is so good! It list everything you have for your protection and it's top of the line!

I always buy my laptops at Best Buy. Part of the reason for that is because of the available warranty. I travel all the time for business and need a warranty that is good at any Best Buy. I have had to use these warranties before and have never had a problem having them honored. I would not buy a computer without one!

Great service. I dont have any problems whenever i reach out to the squad.

I made the best decision when I went into Best Buy to update and purchase my new devices. Each and every one of the Geek Squad that I spoke with and asked questions were knowledgeable, professional and patient. No matter how many times I asked a question for clarification they provided me with answers that I could understand along with numerous suggestions. I will never go anywhere else to purchase any technology! Keep up the tremendous work!!

Great service all the time,I used the service before and it is good

Though I didn't really need and use it, I'm glad I had the protection for just in case.

Always helpful whenever I come in and fix any issues. Great if you’re a clumsy person like me.

Very wonderful always recommend they are fast to answer

Best Buy geek squad is the best guarantee that you imagine. Always my family get this option.

Buying this saved me soo much money. My kid has managed to not only completely break one laptop but damaged the second one I got her after I replaced the first one she broke. When they told me they couldn’t fix her laptop I received a very large amount (the original purchase price of the laptop) on a gift card so I could afford to purchase a new one. I will never buy anything ever again for her without buying this protection too. Total life saver!!

Great that they gave me a full credit towards a new computer. Unfortunate that they didn't credit me for the remaining 2 yrs of ext. warranty.

The Geek Squad protection program is one of the best protection plans I have ever purchased. My computer was damaged, I brought it in my Chromebook and they assisted me with no issues. My computer ended up being lost when shipped back after repair. They made sure to help me get a replacement and showed a lot of empathy. I will always purchase a Geek Squad protection plan.

The Geek Squad came in and handled business. I love my TVs mounted. So nice, neat and doesn't take up any space.

This is great service for any electronic you purchase. I recently purchased a tab that unfortunately was having problems and after a few months started glitching. It fell so the screen was a bit cracked at the corner and i went to geek squad. They credited me for the price of tab and plan i payed that i used to purchase another.