Customer Ratings & Reviews

Used geeksquad when my chromebook died. Great customer service and the in-app updates are very helpful. Was able to exchange my chromebook when my previous one was junked out.

I'm glad to have the geek squad on my side if anything happens to my new computer. I won't take my computer anywhere else but to them...

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

I was going to get total protection but you have to renew every year at the same price as this 4 yr plan granted it doesnt have a couple of things the total has but to get 4 yr protection for roughly $200 vs total protection after 4 years $800

Great job guys great job guys great job guys great job

Quick to get an appointment. When I arrive the staff is always helpful a know what they are doing. They alway solve my problems. Excellent service.

Last laptop broke down and I definitely regreted not having any safety for it. This time it was different. Protection is great and always up to date

A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

Great to cover my tech and make sure i wont have to shell out lots of money onna repair

I highly recommend geek squad protection for your products. They will replace it or try to fix it

I buy the insurance for any device I carry around a lot. I learnt my lesson once when I had liquid spill on my keyboard and the device died. Money down the drain. Best Buy's insurance is pretty good, they don't actually replace the item, but they give you the money back in a Best Buy credit and you can buy anything you want. Not perfect, but still better than a total loss!

It’s a good simple computer for someone who wants a first computer. I’d recommend this computer for high schoolers who need a computer.

Perfect for my college student who is out of state.

I usually get geek squad protection for all of my electronics & devices. Doesnt matter what is wrong with the device, they're definitely trained & efficient enough to fix it.

Cool computer. Easy to use. Good price. Nice compact size for transporting from home to school.

Replaced my broken laptop without any questions asked when I have a warranty. Easy!!

The squad was very prompt at helping me with my laptop repair issue. and the insurance was very prompted at replacing my laptop or posting the cost of my laptop back on my card. I just chose to replace my laptop. So I was able to leave the store the same day with the replacement. good job Geek Squad.

Haven't needed it yet but glad to have it if I do.

We buy all of our computers and electronics at Best Buy just for the Geek Squad protection. I highly recommend it. I work from home & primarily use a laptop. I can't count the number of times over the years that this warranty has saved me. + I have never had any kind of problem w/ having my damaged computer replaced or fixed with this warranty.

Talk about protection and knowledge all wrapped up in one item. Pennies a day is worth a fortune when you have a problem and no knowledge of how to fix the problem. But, when you have the Geek Squad on your side and working for you, life is a breeze. Thanks for always being there when I need you.