Customer Ratings & Reviews

Got 3 years of protection, on my new laptop, and I had use this in the past, Best buy is the best on the insurance programs, when I had used i go to customer service, no questions asked, they just replaced, I have a lot of confidence with Best buy..

So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

I always purchase Best Buy's Geek Squad Protection Plan on almost every high ticket/price item I purchase from Best Buy. So far, I have never had any issue(s) with my Geek Squad Protection Plans on any item found to be defective covered under the plan.

We haven't needed to use this yet! Happy i bought the extra protection, never know when you'll need it!

My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new

Nothing may happen but at least you know if they can't fix it you get value still

We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

I always protect my products with the Geek Squad warranty. I have used it in the past and it has proved to be worth every penny when I needed a repair on my laptop. It was an easy decision to purchase the protection to cover my son's laptop.

I love it. Best Buy def always do the right thing.

Haven't used it yet, but better off knowing i have some protection for my computer

Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

This protection is great for his computer. Can’t be too safe and Geek Squad does excellent work

It is a great feeling to know that your product is covered for accidental damage.

I got geek squad for my laptop however when my laptop was messing up they said they could reset everything for $200 more which didn’t make any sense to me because I purchased the accidental geek squad and they were not able to help me with my laptop without me paying more.

This is a good policy to have. We have recently upgraded laptops for our boys and were thankful to have this insurance. We had issues with the screens and they were replaced with no questions asked. It does take about 7 to 10 days (repairs aren’t done in stores).

Love geek squad. Feel better knowing my product is protected.

Best buy always helped me when I needed to return an item that has protection. No fuss no problems

The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

Always get the Geek Squad but use it!! Read up on it and know how it works because they will try and ignore their own rules. A must have for expensive purchases.