Customer Ratings & Reviews

Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

My computer has been having some issues and I'm so happy I purchased the Geek Squad service. While sending a laptop out would take a few weeks too long at this point. I do plan on taking advantage of the service before the three years is up.

Agent looked at my dieing laptop and made great recommendations

I was leary to spend the extra money but it was so worth it!! Within 2 months of having my computer I accidentally dropped it and cracked the screen. My warranty allowed me to have my old computer replaced with a brand new computer with no additional charge!!

Havnt need it for this product but have in the past and its worth every penny.

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

Get the Geek Squad for any and all purchases!! Spend a little extra for more peace of mind!

Best warranty to purchase, most stuff i do add the warranty

Great protection plan. We suggest purchasing coverage for your electronics, so you have peace of mind if anything happens to your item.

Having the kind of protection this plan offers is great insurance following the purchase of a high priced delicate piece of technology such as a computer or laptop or tablet. We have not yet had to use the plan, but when we do it is a good feeling to know we are covered.

Always does good and fast work! Tried to explain everything easily.

I have used Best Buy Geek service for many years. Every time I have been treated with professional levels of service and my computer problems have been resolved. If you are buying a new computer, I highly recommend that you purchase service from the Geek Squad.

The protection plan is a must have. Never had any issues when needing something fixed.

I feel better knowing I have the Geek Squad there for protection.

All worries were erased when I took my computer in. All of my questions were answered And i felt more confident with my purchase

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.