Customer Ratings & Reviews

Peace of mind with the kids using computers. Ya just never know.

I have been exceedingly happy with Geek Squad ever since I discovered them in 2018. Their support has been invaluable in allowing me to run my small business economically with great tech support.

Brought the insurance. Didn't use them yet for service

So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

Was able to get my computer serviced for free! Saved me lots of money

I have not used my accidental protection yet. I figure if I have any device issues I will.

I have been with Geek Squad in the past and have purchased a 3 year protection plan in the past as well. My last purchase with Geek Squad was actually today (December 31, 2021) and needless to say, it was worth it in the past and still is.

Worth the money. On top of the manufacturers warrantly.

I was able to get a free replacement laptop on the 3rd anniversary of the warranty. Can't beat that!! I always get extended warranties on my cars as well, and i must say this turned out just fine! For an expensive laptop, this is the way to go.

I love beat buy best quality for the right price..

Glad to have the peace of mind, hope I do not have to use it.

Works great for work. Quick reboot. Battery life is good charges quickly.

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

Don't think about it...just get it. You may not need it. Hope you don't, But if you do... Plus, Best Buy will give you your original purchase price as credit towards something else if you change your mind a couple months down the road. Amazing! Highly recommend.

Geek squad is amazing they go above and beyond for their people.. love there services

I think the guys at Geek Squad have great service. I just bought a new laptop and i got the protection because i had protection on my other computer and everytime i had a problem they fixed it and were very helpful.

The agent i dont remember his name he was the GM of the Logan, UT store though. he was so professional, knowledgable, patient, and made the process so smooth and easy.

Bought my wife a new lap top and there was no way I wasn't going to get a protection plan. This is a must have. There are so many ways to damage a lap top and if you have grandkids running around the house than you already know... I would recommend this to anyone!

I love chrome books this is my third one. I’ve been using chrome books for over 20 yrs. The as not yet failed me just right for me on the go and at home.

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.