Customer Ratings & Reviews

I bought this warranty just in case I need it and it looks like I need to have my microphone checked out so I'll be heading over this weekend.

Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.

Great! And essential. Recomend addind in any purchase.

Have always had excellent service when needed. Much easier tonuse geek squad then any other protection plan out there

They are fantastic and can definitely trust in them to make sure my equipment is working great and secure.

Hopefully, I’ll never need this but the plan is diverse in its protections, especially for laptops that will be moved around a lot.

I was told I could use any where I go and I honestly love it

I took my hacked computer to the gerk squad. They were quick to fix.

Used it in the past and didnt have any issues getting serviced.

Make sure you ask questions because we were lied to by the salesperson. The manager did finally agree to replace the broken one but it took several phone calls and hours in the store to make it happen.

I really like my laptop. works well for the price I paid

I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

I have used Best Buy Geek service for many years. Every time I have been treated with professional levels of service and my computer problems have been resolved. If you are buying a new computer, I highly recommend that you purchase service from the Geek Squad.

Geek Squad is the best. No hassle warranty. I like the convenience of making an appointment instead of trying to be the first one in line.

My little cousin comes over faithfully and uses my lab top! She says it works perfectly and she is always downloading and adding software! It stays bug free w/all my anti-viruses! Love it….!

Geek squad is legit. They'll take care of your electronics. I brought in a laptop and got an upgrade. I would suggest alwaying backing up your data.

Having the kind of protection this plan offers is great insurance following the purchase of a high priced delicate piece of technology such as a computer or laptop or tablet. We have not yet had to use the plan, but when we do it is a good feeling to know we are covered.

Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.