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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 11,875 reviews
  • Rated 5 out of 5 stars

    Get the warranty....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this warranty just in case I need it and it looks like I need to have my microphone checked out so I'll be heading over this weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! And essential. Recomend addind in any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had excellent service when needed. Much easier tonuse geek squad then any other protection plan out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computwr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic and can definitely trust in them to make sure my equipment is working great and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I’ll never need this but the plan is diverse in its protections, especially for laptops that will be moved around a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told I could use any where I go and I honestly love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took my hacked computer to the gerk squad. They were quick to fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it in the past and didnt have any issues getting serviced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thankfully a manager stepped in to make it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you ask questions because we were lied to by the salesperson. The manager did finally agree to replace the broken one but it took several phone calls and hours in the store to make it happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my laptop. works well for the price I paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how I got along before purchasing the Total Tech Plan. There is no problem too big or too small for them. They have fixed a faulty computer, initiated a new computer, fuxed our at-home appliances, and given us great advice every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek squad, one time they came to my house to help my mom fix her computer and the guy ended up playing a really good game of Halo 3 with me after helping her .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad always to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Best Buy Geek service for many years. Every time I have been treated with professional levels of service and my computer problems have been resolved. If you are buying a new computer, I highly recommend that you purchase service from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Printer Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best. No hassle warranty. I like the convenience of making an appointment instead of trying to be the first one in line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS LAB TOP IS EVERYTHING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My little cousin comes over faithfully and uses my lab top! She says it works perfectly and she is always downloading and adding software! It stays bug free w/all my anti-viruses! Love it….!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's very good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is legit. They'll take care of your electronics. I brought in a laptop and got an upgrade. I would suggest alwaying backing up your data.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the kind of protection this plan offers is great insurance following the purchase of a high priced delicate piece of technology such as a computer or laptop or tablet. We have not yet had to use the plan, but when we do it is a good feeling to know we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.

    I would recommend this to a friend