Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 11,875 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend the Geek Squad Protection. It has really been beneficial in some cases with appliances and computers over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement plans.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are great and smart. Great replacement plans as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the protections because you never know how long things will last these days. and accidents happen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad service on every device and appliance I have purchased. While no one wants to have to use it, when you need it, you'll be glad you have it. They come right out to your home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome house computer for simple stuff to do for yourself and kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always enjoyed the peace of mind the electronic protection Geek squad brings to me and my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan saved me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan saved me when the warranty on the device expired and it broke suddenly, allowing me to purchase a new one at no cost.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for peace of mind

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously bought item broke before 4 years, great to have a new plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute ease and professional service. Never worry about your electronics with the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover my laptop. I broke the one I had previously and used this protection it allowed me to purchase another one covering the cost of a the previous device. I had to cover the price difference of the new device. Very worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are the best in the business. I have never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection first!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plans are always the best thing to get. Has saved me more times then i want to admit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't review as I have not had to use this since purchasing laptop. Previous experience with Geek Squad was positive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase longest option they have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 year so let's hope it lasts and they don't cut me off like other times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Buy!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop has been very reliable and useful for my needs. Recommend for the folks how don’t need a lot but just enough when it comes to having a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Warranties for Expensive Products

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick to help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything that’s included in geek squad………….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time on go in to speak with someone at geek squad they are always very helpful and always now what to do. Great Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect First Computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old grandson loves this computer. It is his first and he enjoys it. It does everything he needs it to do for school.

    I would recommend this to a friend