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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 11,875 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Maggie. Thanks for sharing this story with us! We feel the same way about protecting your investments. We're glad that we could make that situation so easy and get you a new one power cord. If you have any questions or need help, please let us know!

  • Rated 5 out of 5 stars

    Bought a 2-Year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even see the point of it. I have a laptop that keeps powering off and on and I don't know if it's the hardware or if it's covered by the 2-Year Accidental Protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always recommend to purchase the geek squad service in all electronics, you will never know when you will need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the peace or mind that I have Geek Squad for anything the warranty wont cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy these!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased as I had a small battery issue and they corrected it quickly. I always purchase warranty as I like knowing I’m covered just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So thankful I had the plan for my Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for this protection plan. My Laptop just stop working and the Geek Squad got it working again and I didn't pay for any of the replacement parts. You never know when you are going to need the plan. So thankful I had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps knowing if some accident happens and it breaks you are taken care of! Don’t have to go spend a lot of money on a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GET THE GEEK SQUAD PROTECTION!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS get the GEEK SQUAD Protection!!! And if you haven't had an interaction with the Geek Squad before I'm here to tell you that they're not really Geeky at all...They're just like you and I but much SMARTER w/ELECTRONICS than us....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the accidental damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helped me during College season

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me get a new computer, i accidently spilled coffee on my MSI Stealth and got close to 2,000 back for a new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a kids computer………..a laptop computer, that is. It’s really really nice to know that if the thing breaks or stops working that the repair or replacement will be covered without any hassle. I’ve had good experiences with Best Buy in the past when it comes to this type of protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Insurance is Great Backup to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always buy the product protection even though I have the TPP from Geek Squad. You never know, especially with grandkids around when they might spill something or accidentally (hopefully never happens) they drop something on my laptop which is what is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got this. Hopefully I wont need it but im glad i habe it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is the worst greatest GSP i am not submitting this review for points i promise oh my god is this thing fantastic, i wouldnt ever pick any other GSP over this one oh my god

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad whenever my laptop has a problem they fix it in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reputation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We'll I hope to never have to use their services, not only is the extended warranty well worth the price but the peace of mind and the good reputation of the geek squad make it a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has done amazing with past purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

    I would recommend this to a friend