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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11875 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 11,875 reviews
  • Rated 5 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lightweight, works great, love it, I would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the place to go for all electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer i bought is great. I had issues with it after accidently dropping it. They resolved my issue here in Duluth Minnesota USA and i have an awesome and amazing product as if nothing ever happened!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad fail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process of getting my laptop replaced was, just that, a process. I had to call geek squad support multiple times talked to multiple different departments, and at the end of the day they didn't even replace my device they just gave me a gift card and I had to buy a whole new computer. Also I find it crazy that I paid for a 3-year geek squad plan only used it for 4 months and got zero reimbursement for the other two and a half years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the service. I totally recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good and go well if you buy a laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great plan for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was great I dealt with a young lady I cannot remember her name I wish I could and her supervisor geek squad manager they did a great job they help me when I was very upset and was able to D escalate the situation I am thankful for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad you are beyond helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always a must with my purchases. Never know when something could happen. Service is always professional, prompt, and thorough. Highly recommend! And, the Total Tech Support is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3 Year Laptop Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the warranty yet (fortunately!) but it is a nice security backup for my often times clumsy self. Good insurance as getting a laptop worked on these days usually costs more than you would believe. Think costly car repairs on your BMW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need them you found them. Quick answer and right away refund or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection if you are on USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good option protection after the manufacture warranty expires, protects you for anything can happen during the normal use, the bad thing is that even they sell is international is not. just not easy to have the protection on a trip or international travel, yuhae to wait until you come back to USA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there when you need them!! Can’t recommend them enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so helpful they are able to assist when problems occur with devices. They also explain how to utilize products you have brought or are considering purchasing. I also enjoy their quick repair, and easy scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made. Being a student and panicking when your laptop starts to dysfunctional and with COVID, everything Is remote. Thanks to the total tech and geek squad support, all my worries were taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nation wide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there to say about The geek squad warranties other than fantastic bring whatever you've applied this warranty do a Best buy store and they'll either repair it or give you a new one even when you're on vacation in another state great warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed productivity keel my daughter laptop protected

    I would recommend this to a friend