Customer Ratings & Reviews

I get the warranty service on all of my more important and larger products. Makes repairs and replacements much easier.

Great customer care, quick and effecient! Will solve issue in a timely manner.

2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

They helped me get my antivirus installed and made things easy.

Great help very fast on finding a solution and very respectful and friendly

Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

Agents are very helpful both at the store and live chat. They have helped me out on several times. Wait time is very reasonable when calling. Drop off and pick up at store has gone well.

Agent explained with detail, and spoke clearly and understandably. He also answered all of my questions and let us know how we could follow up with the location if I had any other questions or concerns.

Not much to say, it’s a warranty. It does what it supposed to.

Wonderful service that Best Buy provides is the thorough service of geek squad

Good warranty for protecting equipment. Would purchase everytime.

Good warranty for protecting equipment. Would purchase everytime.

The Best Decision you can take when you buy an electronic is Add this Protection. Never had issues with this service, they are very pleasant to help you and replace your purchase with a new device if they can't fixed. A+

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

awesome protection. i got a 2 year so hopefully that works for me.

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop