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Customer reviews

Rating 4.6 out of 5 stars with 11893 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 11,892 reviews
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something happens with your product. I haven't had to use it yet but good to know that they'll be there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They really helped me. My computer broke and I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a life saver, when I had any issues with my Laptop I took it to the Geek Squad and they took care of the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i wont buy expensive items without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended always ... wont buy a computer or appliance without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. I always make sure to have the service in case anything happens and is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smartest decision ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest thing I ever did definitely will get warranty on every product I get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to utilize this yet, but I felt it was much needed and a good value for my son's new laptop and going away to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful I love how easy they make anything and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I have made relative to computers and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought about not buying it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy it, not only because it does cover accidents, but it also covers component, Gpus. fans, ram, motherboard, hdd and ssd, hopefully i won't need to use, but it's nice to know I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cause why wouldn’t you be protected think long term

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brand new Dell Inspiron 15 7000 2-n-1 crashed 30 days after purchase. I took the laptop back and was able to get a brand new one. I’ve had no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    renewing my Service Contract with the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that if its dropped and breaks, I can get a new laptop, I mean, it's a laptop...the possibility that it falls off your lap is alot more than a desktop falling off your desk...lol

    I would recommend this to a friend