Customer Ratings & Reviews

Worth the protection plan. Peace of mind and good to have if for a traveling laptop.

Having accidental insurance on expensive items that are going to be handled all the time is a must. No issues with returns and or repairs. Fast, efficient and get you back going very quick

This is a good protection plan if you need it for your situation. In our case, the product was used for school and we needed a quick turn around time if a accident happened.

Had it before on previous laptop purchase and worth every penny. And extra perks included was nice.

This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

Haven’t had to use it recently, but when I did it was an easy process.

3 year geek squad is the perfect amount of time, so after it is not protected you can purchase a new device. Covers pretty much everything!

I love the geek squad protection. I got it for my laptop. I always try to get it if I can afford it. They really take care if you. If your product breaks they replace it for a new one

The money I paid for 3 year accidental protection really worth it! Having a 4 year old at home, who loves to play with my devises, my computer and the information contained will be safe.

Working excellent, no issues to report run fast easy to carry around very light.

amazing people to work on your items dont cost you anything

The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.

I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.

Great for small spaces, material are stronger that I thought

good option when you have children that are using the product

Geek squad is great at checking out your item that has an issue and if it's not fixable then you can get a replacement item.

I felt this 2 year protection was a good deal. I will use it as much as I can to keep my computer running at its best.

I signed up for the protection plan ($179) but shouldn’t have. When my covered laptop broke, I turned it into geek squad for repairs only for them to charge me an additional $49 to tell me they couldn’t fix it! They did give me a giftcard for the value of the laptop but between the planner and repair fee that cost me almost the same amount, so it was pretty much a wash. I am very disappointed and feel lied to about what the protection plan covers.

A must for all electronics. The service technicians were great they were nice and pleasant.

Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.