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Customer reviews

Rating 4.6 out of 5 stars with 11894 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 11,894 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection 2yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then I went from 1 year Geek Protection to 2 years thzts how Good n worth it they're always there to help n fix what I did wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans with everything. I have sadly had to bring many items back and thank goodness we bought the plan. Must buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully, I haven't had any issues with my laptop but the questions I have had have been answered quickly and accurately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy that Best Buy offers extended protection for my technology so don't have to be worried about kids using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used this it in the past did a good job with fixing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was exactly what I wanted. Easy setup. Worked exactly as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop this applies to stopped functioning shortly after purchase and again here recently. pretty worth it in my case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had minor cosmetic issues and they left my computer like new!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad failed to fix my keyboard, its ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These squats pretty good. But one time I sent my laptop in and an arrow key fell off. They put in the space bar correctly, but the backlights were broken by the end of it, and the arrow up key fell off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great price, easy to order and pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy online ordering and even easier curbside pickup. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great and very helpful. If anything happens it’s basically covered I would recommend also getting geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my laptop in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good and they make sure that my computer is in safe hands and they try to get your computer back to you in a good timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love GEEK SQUAD products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to have if something goes wrong. One of the best in the industry for insurance on your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection offered by Best Buy is worth the money, I suggest buying it because when you least expect it something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were fast and very efficient in setting up my new laptop. The help made everything so much easier during this difficult time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has saved me wasted money on defects.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use Geek Squad on most of my purchases. It has saved me a couple of times in returning defective units for credit on something better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transfer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This way I always know there is help! Ran into issue transferring, it was bought as present. They have already helped get it solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no way I can tell you how great geek squad protection had organized my Purchase and how incredible helpful it has been

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat value in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You would be crazy not to purchase this warranty to help fully protect your investment. Gives me ease of mind knowing my laptop is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would have done if it wasn't for having the Geek Squad Protection , when my computer needed fixing it really cuts the cost & they know what they're doing.

    I would recommend this to a friend