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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 11,901 reviews
  • Rated 5 out of 5 stars

    Chromebook Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school Chromebook as the unit is a refurb. You just never know with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, a timely and very useful item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, a timely and very useful item. It is necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prices have jumped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection due to it being an open box. Was sticker shocked when they told me the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred data.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad transferred the data from my old computer to the new one. This made it easy for me to begin using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad - always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new technology does not break very often but when it does it can be a huge inconvenience and expense. Geek Squad is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is peace of mind. I know if anything goes wrong with my purchase the Geek Squad will take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this warranty I several computers and other products offer the years, the money it has saved me on warranty repairs is phenomenal, this is a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection. People is very helpful when something goes wrong with a item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use the warranty but if anything I’m glad I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection gives me peace of mind. I have a 2 year old who wrecks havock on anything he can get his hands on. That's how he broke my wife laptop. The reason we ended up at best buy picking a new one and protection for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this protection for the product we purchased, but past experience with Geek Squad was always great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad total protection gives me peace of mind on my large purchases would highly recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed to use the extra protection but it gives me peace of mind knowing everything is covered should I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when needed. Electronic can fail, and if they do you get replacement of fixed. Good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy warranty program is the best in the business. Hands down a must to get to secure your purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great— Sometimes Long Waits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome, this warranty covers everything basically. Although geek squad tends to be really busy and sometimes you end up waiting a long time to have your device fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer! Appreciated the help of Best Buy staff and Geek Squad tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't buy any electronic anymore unless I get the Geek Squad protection plan. Very worth it. I have used it multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to purchase annual geek squad service and have never been disappointed, Great service for the price and definite peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me with issues I’ve had. Answered all my questions.

    I would recommend this to a friend