Customer Ratings & Reviews

Purchased for school Chromebook as the unit is a refurb. You just never know with kids.

Excellent, a timely and very useful item. It is necessary.

Bought the protection due to it being an open box. Was sticker shocked when they told me the price.

The Geek Squad transferred the data from my old computer to the new one. This made it easy for me to begin using it.

The new technology does not break very often but when it does it can be a huge inconvenience and expense. Geek Squad is a must.

This protection plan is peace of mind. I know if anything goes wrong with my purchase the Geek Squad will take care of me.

I have purchased this warranty I several computers and other products offer the years, the money it has saved me on warranty repairs is phenomenal, this is a great product.

Good protection. People is very helpful when something goes wrong with a item.

Hopefully I don’t have to use the warranty but if anything I’m glad I got it.

Having the protection gives me peace of mind. I have a 2 year old who wrecks havock on anything he can get his hands on. That's how he broke my wife laptop. The reason we ended up at best buy picking a new one and protection for my son.

Haven't had to use this protection for the product we purchased, but past experience with Geek Squad was always great.

Having geek squad total protection gives me peace of mind on my large purchases would highly recommend to everyone

I haven't needed to use the extra protection but it gives me peace of mind knowing everything is covered should I need it.

You never know when needed. Electronic can fail, and if they do you get replacement of fixed. Good deal

The Best Buy warranty program is the best in the business. Hands down a must to get to secure your purchases.

Geek squad is awesome, this warranty covers everything basically. Although geek squad tends to be really busy and sometimes you end up waiting a long time to have your device fixed.

A great computer! Appreciated the help of Best Buy staff and Geek Squad tech team.

I won't buy any electronic anymore unless I get the Geek Squad protection plan. Very worth it. I have used it multiple times.

We continue to purchase annual geek squad service and have never been disappointed, Great service for the price and definite peace of mind.

Helped me with issues I’ve had. Answered all my questions.