Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11901 reviews
(11,901 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me with issues I’ve had. Answered all my questions.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great thing to have just in case something happens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's always great to have extra insurance. I have not had to use it, but glad to know I have it. I have had great success with the Geek Squad and their customer service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptops and iPad repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This team never disappoints me. I have been using the service for probably 10 years and I’ve never been disappointed
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, they never fail to remind me ahead of time when I need to renew the yearly coverage. And doing so is super easy!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always choose to have this option from Best Buy for expensive items, such as laptop. GEEK SQUAD will take care of item if it has malfunction.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
All Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Awesome Geeks Knows Whats Going On Dixes in 2 Weeks
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third renewal of Geek Squad service. When I go online or go directly to BestBuy store, they are great for getting things running again and also answering questions.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty is to prevent loose oor money and I always recommend to use
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t buy a device without it! Has saved tons of money in the long run
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection is something that I believe you should always buy. Because you never know when something will breakdown.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Real nice present
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my mom and she loves it its everything i expected and more
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase a protection, whether you use or not. We know the value of having one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase a protection, whether you use or not. We know the value of having one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase a protection, whether you use or not. We know the value of having one.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Repaired my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad associate was not knowledgeable about the system and how the warranty works
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just what i needed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and compatible with latest technology.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Purchased for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use this service as of yet but it is good to know that I'll have it, within 2 years, if I need it. Better safe than sorry.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us! We completely agree that it's important to cover your investments just in case. We hope you don't need to use the plan but will be here for you if you ever needed it.
Rated 5 out of 5 stars
I love Geek Squad very attentive workers very fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service great job thank you queen squad very friendly attentive
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
