Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 11,902 reviews
  • Rated 5 out of 5 stars

    Great Protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is wonderful knowing I have protection and support from Best Buy especially with a toddler in the house that breaks everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this plan I don’t have to worry so much about not being able to get my computer fixed. I feel much more comfortable and at ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't by the protection plans but I have been saved so many times by this thing and it's easy. Barely any questions asked and boom I have a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I have protection just in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Safe Than Sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try and insure my equipment for the unexpected waiting to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, very efficient and cordial on there help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Jersey Guy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? I buy everything at Best Buy for the support and product coverage! It has paid off on more than one occasion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Accidental Geek Squad Protection for my electronic devices. They even cover power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad coverage is a must for our grandson’s new laptop...he is 9 and I think his mom will have one less thing to worry about...a computer with an insurance policy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth its weight in gold

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad are so very knowledgeable and friendly. Although they are the Wikipedia on computer tech, they don't make you feel inferior in your lack of tech skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Policy protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get in case an issue arises. Very helpful staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, explain everything to me. My problem w

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was extremely helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put geek squad on all our purchases. Have received help both on phone and in store. Friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I do not need this protection but I have been pleased with the geek squad service in past purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and quick to answer questions about the chromebook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having peace of mind knowing if something goes wrong with my computer, I have the Geek Squad to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to return items and coverage for breaking is a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this service and the Geek Squad fixed my issue quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoping not to need this, but better to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a necessary purchase with the Chromebook we bought for the remote learning experience of our daughter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it's nice to have but it's expensive for a product you hope you never have to use.

    I would recommend this to a friend