Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11902 reviews
(11,902 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used geek squad service 4 times now. It’s great when you need it. Usually get appointments right away.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Added security
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This extra protection can come in so handy when you have issues and need the support.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have great knowledge. Glad to have a protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
gives a little relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i used to not get the extra protection. i changed my mind when i saw my wifes tv mess up. she had geek squad, and they replaced the tv even after it was 2 years old. nice.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased that I have the 3 year protection on my laptop, I feel safe a secured knowing that I protected
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty money can buy never have no problems
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always best to get some warranty/coverage for a device as accidents tend to happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad responded to my questions very profess.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only had to call Geek squad once by phone when dealing with a tv/sound system hookup issue. They answered my questions and I was off and running.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have brought 2 computers to get looked at and repaired. With out this service it would have cost a lot. Very happy I got this.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy to work with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get insurance qith electronics. It will always come in handy. As well as installations for stereos.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s always a great thing that Best Buy offers protection on all devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do take care when I need , I am happy with their service , they listen and co operate
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi David. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Well Worth having
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having geek squad protection is so worth having that piece of mind .knowing if anything goes wrong they are right there to,fix it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance policy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop isn't cheap. So it’s best to have a service policy for repairs or replacement when things go bad.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best protection money can buy. The geek squad are knowledgeable and professional. I trust him completely.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The extended warranty give my wife and I additional comfort knowing that if anything goes wrong we're covered
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Helpful staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys at the Geek Squad helped me get my laptop ready and set me up with a great two year protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Only buy it if you can remember to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’d only buy this if you can keep track and make sure to use it before it expires.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase geek squad on all my electronics I buy from Best Buy. They’re services are great and worth the extra money paid.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely comes in handy in an emergency. Great service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
