Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 11,902 reviews
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to purchase this... trust me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good but 1 year !?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one year is not a long time for the price I paid I think they should add more time.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to protect your investment from any possible outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a go to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're new to Best Buy, trust me, you want their service plan! It's always worth it & they always provide the best service! They make it right or they make it new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful. They know mostly every problem your device could have and they know how to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy a laptop or iPad without also getting the Geek Squad protection. My iPad stopped charging after 8 months and Best Buy ended up just sending me a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient when your product stops working. Or needs anything done to it. Best Buy us so quick to fix your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a relief purchasing the warranty especially when having to purchase another labtop they gave me store credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this 2 year protection plan just in case if an accident like spilling liquids on the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome awesome service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to have had geeksquad on my side when i need my laptop screen replaced! They were super friendly and helpful! Plus it was fixed in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best tech’s ever and I would recommend that anyone who needs appliances and technology to choose Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's warranty is the best by far. I always recommend that you add the warranty to all the products you buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong buying Geek Squad protection. No one plans on accidents so this is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got my pc all set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must when you get a computer. The Geek Squad gets everything set up so I’m safe surfing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for sending a laptop to college with your student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer looks and works amazing after installing, bought it for my sister in-law, she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy a laptop, camera, etc... without the geek squad for at least 2 yrs preferably 3, bcuz cost out of pocket to replace is a joke in this market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all products are built well I had to take my laptop back to geek squad and it was repaired because of the total support plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barely used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV’s and showed me how to work them. Didn’t use it at all after that though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Service, don't take your chances

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you can get full repair or replacement when something goes wrong, outside of the manufacturer's warranty, it's a good deal.

    I would recommend this to a friend