Customer Ratings & Reviews

This is the best way to protect you devices, makes repairs easy to handle and pay

Varry. good. movi.e would. A must have in a collection

VERY KIND UNDERSTOOD MY NEEDS CANT BEAT IT WILL LOOK FOWARD TO WORKING WITH THEM AGAIN.

Good protection plan which is needed to protect or replace item's.

Good protection plan which is needed to protect or replace item's.

Good protection plan which is needed to protect or replace item's.

GREAT PROTECTION AND SERVICE. I will get it again for my electronics.

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

I purchased the Greek squad protection for my son laptop a good investment.

You never know when you may need a geek, so why not.

It is worth the cost. It makes it easy to call and get help.

I love having the peace of mind knowing my computer is protected and the geek squad team is super helpful

You have to get protection for your electronics it’s so worth it

It’s a warranty. Guess it’s okay. I haven’t used it yet

I didn't use geek squad for my one year term that I had on my device but they are good and professional

My Accidental Geek Squad Protection has paid for itself via service and replacement. Well worth the investment.

the best plan for a reasonable price i highly recommend this

Always there to pick your calls and answer every questions u might have very good

While accident plans are expensive it seems like a good purchase to make when dealing with such an expensive laptop.

Best service by far. Geek squad is the best. They’re very helpful!