Customer Ratings & Reviews

The 1-year Geek Squad Accidental Protection plan is a nice safety net for anyone worried about unexpected mishaps like drops, spills, or cracked screens. It covers many of the accidents that standard manufacturer warranties don’t, which can be a relief if you’ve invested in something expensive or fragile. The claim process is generally simple—you file online or in-store, and in many cases, they repair or replace the device pretty quickly. The staff are usually helpful and keep you updated, which makes the experience less stressful. That said, the plan isn’t cheap for just a year of coverage, so if you’re someone who’s careful with your electronics, you might feel like you’re paying for protection you’ll never use. Still, for the peace of mind it provides, many people find it worth the cost.

Purchase a laptop as a gift for my husband glad to know there is a warranty. I also added another year at a great price.

As many of you know when we first all purchased the Oculus 2 Quest by Meta, within a few months the controllers began to develop a drifting issue making playing some of our favorite things nearly impossible. And we all knew it wasn't just us, a single buyer, it was everybody. There was a glitch in the manufacturing. Well thanks to having my geek squad protection, I was able to go in explain to them what was happening and they just handed us a brand new Oculus Quest 2 and apologized for the issue. I was out of there in 10 minutes. So of course that had me sold. So when I purchased an iPad and something happened, I once again took it to geek squad and they replaced it on the spot brand new. If you're buying electronics especially expensive ones the extra $100 (usually) is not going to kill you but rather save you hundreds if not thousands of dollars. I made the mistake of not purchasing geek squad when I got an $800 CASH cell phone with a projector and I tried to take the screen to get fixed by supposed professionals and they made it even worse. Don't think for one second accidents won't happen to you no matter how safe you are with your appliances. When they talk about electrical surges & your electronics not turning back on, it's not a joke. I lost a 72 inch TV that way and an Xfinity modem. Luckily the Xfinity modem was only rented and I was able to get another one but my point is I was out $800 on the TV all because of one freak storm and me trying to save a hundred bucks by not buying geek squad warranty protection. So let me say this The geek squad has saved my family thousands of dollars and I really appreciate it.

Geek Squad coverage is good the only downside is your are not near a Best Buy like I am you would have to travel 4+ for a return

I needed help setting up my new machine and with the geek squad i was able to work through my issue very easily. they were very nice to deal with and it was easy.

I usually buy my laptops open box. I have only had problems with one of the three open box Lenovo Yogas that I bought. I took it to Best Buy and the Geek Squad had it back up and going in no time. 3 or 4 days. Good experience from drop off to pick up.

The 1-year Geek Squad Accidental Protection plan is a nice safety net for anyone worried about unexpected mishaps like drops, spills, or cracked screens. It covers many of the accidents that standard manufacturer warranties don’t, which can be a relief if you’ve invested in something expensive or fragile. The claim process is generally simple—you file online or in-store, and in many cases, they repair or replace the device pretty quickly. The staff are usually helpful and keep you updated, which makes the experience less stressful. That said, the plan isn’t cheap for just a year of coverage, so if you’re someone who’s careful with your electronics, you might feel like you’re paying for protection you’ll never use. Still, for the peace of mind it provides, many people find it worth the cost.

When they couldn't fix my computer they gave me a gift card for the amount I paid.

I decided to get Geek Squad Protection with my laptop, and honestly it gave me a lot of peace of mind. With a gaming laptop like the HP OMEN, repairs can get expensive fast, so having coverage just makes sense.

I recommend to anyone who purchasing an expensive item to always get the protection plan on your item. It have saved me a lot of money

Laptop was an open box purchase serviced by geek squad. Very happy with performance and purchased 1 year protection plan

This protection plan provides great peace of mind. Accidental damage coverage makes it worth the cost, especially for expensive electronics. Geek Squad support is easy to access, responsive, and reliable. A smart investment to protect devices long-term and avoid unexpected repair expenses.

I trust Geek Squad. They're professional and get the job done.

I bought for one product and they showed me how to get all my products covered!

The peace of mind knowing my laptop is covered if it should meet some unforeseen accident is priceless

I highly recommend a Geek Squad protection plan. The Geek Squad's service is excellent. Just give them a call. They answer quickly, and they service my product in a timely manner

Great coverage and customer service is very careful.

It is great to have, gives me a sense of security especially when the younger ones are using it.

What can you say other than geek squad accidental protection is great

Very useful and gives a safety net in case anything happens to my device.