Customer Ratings & Reviews

Laptop is high quality and got it for a great sale price

For Laptops, this is a MUST. The protection plan is the best in the industry.

The Geek Squad! Nothing else needs to be said. Their reputation says it all. I have worked with them in the past and they are awesome!

Prefect ! Great choice Fit perfectly ! I would recommend

Good protection to have! Great purchase we made! Thanks!

haven't had to use it yet but I'm sure it will be handy

This gaming laptop is a beast! I’ve been running Baldurs Gate on it for around 40 hours so far and this far supersedes the performance of my PS5. The 12th Gen i7 and 4060 rtx card blows my mind! I would highly recommend this laptop if you’re on a budget. Get it while’s it’s still 749.99 or you’re gonna be missing out for sure. I’m glad I got mine while it was on sale. Gaming laptop under $1000 with better performance than ps5 = win I also like that the keyboard is rgb backlit as well. I hope with further exploration I find that the keyboard is addressable rgb. Only small complaint is the speakers aren’t the greatest quality would recommend grabbing a gaming headset and an Xbox controller for maximum gaming experience

I hope we never have to use this but good to know it is available

Excellent tablet/laptop for my 1 year old. I bought it for him when it first came out a few years ago and i just bought the same model again as the hinges keep breaking which is the only problem I had so far. I had geeksquad repair 3 times which maxed out my warranty so i’m buying a new one again and restarting my warranty. Again, its excellent for kids.

I just want to say that I absolutely love this laptop. I was skeptical at first, because I’ve never heard of the brand. I decided to buy it after spending hours on researching & reading review’s of multiple laptop models. I’m glad I took a chance on this one. It has so many extra great features. I feel I got a wonderful deal for all that it offers. It runs fast, it’s a decent size, nice & sturdy. The gray looks kind of dull in the pics, but in person, it’s actually nice. Back lit keyboard, and beautiful, clear display. So far a great buy. I recommend.

Ive owned this laptop for around 4 years and its been a solid workhorse the entire time. It handles AAA games up to 2022 releases on medium settings no problem, and later titles as well if you crank the fan speed. Its given me no significant issues and is a fantastic bargain for the price. The fan noise is a little loud if you're playing higher end releases but that means the system is getting cooled so it's a necessary compromise for such a compact package.

Well it may not be the flagship Book3, it's Perfect for school and pretty much any normal use. The best thing is the screen share or split. If you all ready have a Galaxy Tab 7 or higher. Then get this laptop or any or the Galaxy Book3. No matter where you are, you have a real office that you can setup at. There is so many great use for this Laptop and Tablet tag team duo. Just think your setting help your kids with home. Instead of looking over your shoulder they can just see exactly what you are doing with screen share. It's awesome and Samsung makes it so easy to use, that ever I got it working in less then 5 minutes. Just Awesome. Worth the money.

I love this laptop. The I have had no issues with software compatibility and the battery life and screen are highlights for me. I have owned several Microsoft Surface devices and this beats them all. My only problem is the finish color and material. I have never had a device that showed so many fingerprints. I wish I could find a good wrap or vinyl cover but I would need to even cover the track pad. Prepare to constantly wipe it off.

They took care of all my exhnical needs i would recommend their service

Its got all the benefits with added virus protection, neat

Tbd I haven't needed them yet, but I honestly have No faith in anything Best Buy Customer service related at this point. I can't give a 5 nor 1 star yet but will update if I'm able one I have more to share.

always gotta recommend getting protection on products.

Great experience with Geek Squad! The team was professional, friendly, and efficient. They solved my issue quickly and explained everything clearly. Highly recommend their service

Excellent laptop. We've bought dozens of Chromebooks in the past year and this has been a crowd favorite, especially from previous Windows users.

This is purchase is Just a very good thing for protection.