Customer Ratings & Reviews

This laptop is very good performance and stability wise. The only issue I have with it is, the screen is peeling off I'm not sure if it was glued properly, it may be the heat from the CPU and GPU but I've noticed the screen is peeling off and the lid is starting to warp. Maybe its just my product but I have heard the MSI does cut corners here and there. For a laptop I paid over $2100 for, I expect more I really did. Most games on this run smoothly at 1080p with the 2070 super GPU and the amount of ram with 32Gb makes this laptop very fast I enjoy using it I just don't want to keep closing and opening the lid incase the screen peels completely off then I'm going to have an issue with MSI (Ill be on the phone with them demanding they fix the issue). I may contact Geek Squad in the near future first to see if they can re glue the screen to the lid but ill wait and see how bad the issue gets before that and contacting MSI directly.

I couldn't be happier with Dell Inspiron 15" 4 in 1 (16 G, 1T) in lavender blue! For the price I can't believe it is this packed with things I wanted - storage, Windows 11, fingerprint recognition, link to phone for calls/messages, touchscreen - holy cow. I researched many others and couldn't find a competitor coming close. Plus at my workplaces I've always had Dell laptops (but never at home) and they are very reliable. So thrilled.

Grek squad i place this on everything i buy i like to know it something happens i get get a new one or fixed and no cost to me

To be honest my laptop would work without major updates for 2 up to 3 years. No need to use GEEK SQUAD for minor updates. So the YEARLY price of TOTAL TECH is expensive. Usefull if you have recent multiple purchases.

I bought a Chromebook for my daughter in 2020, but figured there was a 100% chance she would do something to make it inoperable. So I got the 3 year accidental Geek Squad Protection and have used it 3 times. Because of this protection plan, her Chromebook will last over three years. The service is hassle-free - make an appointment, drop it off, pick it up, and pay $0. Also, the Geek Squad members are always patient, polite, and helped on time for my scheduled appointments.

Great protección plan terms are very reasonable a most have for your computer coverage

Accident forgiveness you pay for up front. Great choices make for better experiences.

It's perfect, I've been hunting for gaming laptop that doesn't sound like a jet and this is it, it has a silent mode that is actually silent! Even in performance mode it's mostly silent, every now and then the fans will kick in when playing something intensive but that's to be expected

This is worth your money, it runs smoothly and is great for college. It looks very nice in person.

Kinda pay more expensive amount for choosing the middle or longest time that is allotted through Geek Squad. They charge you per repair and have some amount that I don't disclose your item is really covered for and run tab until met, when they claim you owe and fully new information that isn't really provided when it is being sold at an extra cost to Beat Buy purchases.

Love the service that gets done for my computer when I need it For all of the items I get actually. Have been getting it for each product I buy because of how well they take care of my tech.

Coverage for my Best Buy products gives me assurance that if any problems arise I'll be fine

My father loved his laptop, he would be on it for hrs surfing the internet. He would finally plug it in. It has a great battery life. This would be a great addition to someone that is looking for a laptop that’s not to expensive and still can do everything the expensive laptop can do.

I have not needed any help but it is great to know it is available.

no brainer to go with any tech investment. helps you get the most out of your purchase

I love geek squad protection! I have used it on three items already and it has saved my hide from having to purchase the expensive item again! The first item I used it on was a surround sound system where the subwoofer was going out. They replaced the subwoofer at no cost. The second item was on a samsung watch that lost complete power because I accidently walked into an MRI room with it on. And I also used it to replace an expensive set of sony headphones because one of the earmuffs broke.

I purchased an HP laptop with windows 10S. I did the conversion back to 10 getting rid of 10S. Somehow within a day the laptop reverted back to 10S, and I was totally unable to get out of 10S (BTW Windows 10S is terribly user unfriendly). Within 14 day return period, I took it back to BestBuy. Couldn't help me that day but set up appointment for following day. Took it in to instore Geek Squad, and they removed windows completely, then reinstalled windows and set it to windows 10, stating that it would not come back to 10S and it has been a month and still working fine with windows 10. Took an hour in store.

Peace of mind for four years—totally worth it! Geek Squad’s accidental protection has saved me from costly repairs, and the service is quick and hassle-free

I've had this for about a month, and overall it's been a good upgrade from my previous laptop. The only downsides I've experienced thus far is that it is VERY heavy (surprisingly so), and the battery life isn't as good as I was hoping for as I feel it drains pretty quickly. It's also not a touchscreen, if anyone else was looking for that and missed that in the item description! But it looks and runs well

Haven’t used yet but price was pretty good for what you get