Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3820 reviews
(3,820 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Geek Squad At Home Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great that you can take for replacement if anything wrong during the warranty period.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not get to use had to return tower for not enough speed. But would recommend to anyone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fast replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My monitor got replace immediately, thing like a pc gets sent out for replacements.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always has the best protection and the agents are very knowledgeable
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Great Product Great Product Great Product Great Product
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must, for big purchases to keep my mind at ease, knowing its safe if ever such events arise
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t needed to use it yet but I feel confident if something does happen
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I am covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always this gives a great deal of peace of mind and now with my total care coverage it cost me 20% less, even better
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and convenient. They fixed our computer within 24hrs from drop off
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the protection of the plan and back up for my product. No worries about problems with my product not being covered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thankfully haven't had to use this yet, but knowing it's there is a peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Smart Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase to cover all of my computers.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always a must when spending significant amounts of money!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hey there. Thank you for sharing this with us! We completely agree that covering your investments is very important!
Rated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the extra protection. It makes you feel safe.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great security.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great security for your purchase. Safety net in case one received a purchase that had a glitch in it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Guaranteed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchase products from Geek Squad, I know I’m going to be covered with quality!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.definitely worth the price have used their services a few times to fix my laptop at no cost to me
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Need this protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This coverage is much needed against all the unexpected accident that happens so much.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad alway helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents have always been great. Very helpful to a guy with little computer skills.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
