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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3819 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,819 reviews
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection gives me peace of mind with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have something cover accidentals also. Haven't used it yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A "protection plan" that is hardly a "plan" at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's "Geek Squad 'service'" has me looking to local options on future technology purchases. I bought a desktop P.C. through them, and purchased their protection plan that claims to be for three years. Now, after the P.C. failed about a year and a half later, I scheduled an appointment, was promptly called by best buy and told they could not diagnose or repair the P.C. in the store. I was directed to corporate, where the first available appointment was two weeks later. If this is a "protection plan", I am taking my business elsewhere.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend protecting your purchase and have piece of mind.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a big help in order to get your product fix or replacement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents helped out with the setup and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s the best thing to get especially having kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad set up help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me set up my new all in one computer with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest warranty service ever geek squad does a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful they went over everything with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the warranties! You never know when you will need them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing the previous plan that didn't cover the new computers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use the geek squad protection but I’m glad I have it if ever needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have Kids need insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet, but when kids are involved..... it’s a must.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works good. I got it for a great price and the quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a good purchase to protect your device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im clumsy I got this just incase if anything happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I game and drink this warranty will work just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful. I would recommend them to anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very disillusioned with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not been very happy with this service lately, especially the online Geek Service.

    No, I would not recommend this to a friend