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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3820 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,820 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and always ready and explaining everything

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need something

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have one of the Geeks advise which protection they recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great deal for the computer I purchased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get this for a screen dead pixels are a thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a nice add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably would have been fine without the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to purchase when you have young children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grat for accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your gadgets pcs and devices for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it's always good to have coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    defintely a must to have when buying such product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will come in handy when I upgrade my computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would defiantly buy again. So easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    hit and miss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought a new computer felt I needed them to transfer the stuff. It was a drawn out affair, with multiple appointments, missing data, non working programs, and etc. Eventually it was done, but when I needed tech support on line or by phone with issues it turned into a hassle. Ended up using a different provider, and paying them as I needed. Already looking at replacing this one year old computer, next time will go somewhere and have it built to meet my needs.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us. I apologize for the disappointment as this is not the level of service we aim to give you. We appreciate the feedback as this can help us grow and improve our services for the future. We hope you will give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble with the first guy acted like he didn't know nothing but the sec one was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The help is outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone help is great. They guide through when I have a problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Why purchase a warranty if it doesn’t help?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for this, what I don’t understand is if it’s covered by geeksquad the problem is listed as normal wear and tear I’ve had the pc for six months but I was still charged $100 plus tax for diagnostics and informed that it’ll be out of pocket if parts need to be swapped out. What is the point of buying a warranty if it fees like nothing is covered?

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth buying , but I don’t have so many words to write

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dont call on phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer sent in for not getting power had to fight with them that i had the protection plan got ot back still not working going back again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    join the new geek squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with this new plan, it helps out a lot with everything you purchase through best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always give all ur money back but mostly does

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Playing it safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry. Computers are costly to fix!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value price plan for protection and service plan

    I would recommend this to a friend