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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3820 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,820 reviews
  • Rated 3 out of 5 stars

    To buy or not to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice thing to have for piece of mind. But it is a bit over priced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use itAnd then I’ve never had to use it so far but it’s a great thing to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to include or add on with a purchase that was a must!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy i paid for the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate how hard it is to make it thru their phone screening to talk to a knowledgeable person. They told me that i would need to bring the computer to the store for repairs so i bought a onsite repair by hp for 118 dollars and just decided that I had waisted 250 on the geek squad contract.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product!!! Easy to use for little & big kids!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product!!! Easy to use for little & big kids!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am comfortable with knowing my products will be covered well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t give into the fear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get you with fear with this thing. Don’t buy into it. Your item is brand new. If it’s a piece of garbage, return it. Don’t buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I still have a hole in my wall, and the plate that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was long ago and the plate he put in the wall still falls out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. Great price and still protect for 3 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a need for them, which is good. I guess if I needed to, I would reach out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have ever had an issue, they have handled it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No one has gotten back to me about my warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my warranty ends and April and I’m pretty sure my pc peer supply just blew and nobody at Best Buy wants to get back to me about how to fix it.. Someone told me that in 24 hours somebody would call me to come pick it up but it’s been 48 and I haven’t even gotten an email about it??

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to connect with us about this. I apologize for the delay and inconvenience. Likely do to the current state of nation, we haven't been able to come out for the agent's safety and yours. We'd be more than happy to look into this with you and see how we can help. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 3 out of 5 stars

    Have not had to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how Geek squad is but, I have not had to use them yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess its good to have if you know exactly what is for lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I call got run around no one could really help no help

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great customer service helped out alot they know their stuff

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I've not had to use this much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used this service yet so I cant really respond well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty Misinformation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was misrepresented to me at i was told it was an unlimited warranty no matter what the glass had a no structural problem (softly firm ware). Undetermined and if i replaced them then i would have to but the warranty again bogus !!! I am have Bose repair the glasses they are in perfect condition other than not charging very un happy with the lack of continuity with associates interaction with customers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted a 5 year warranty. 3 years was not enough.

    No, I would not recommend this to a friend