Customer Ratings & Reviews

Bought for my pre built pc and definitely think it’s worth it because prebuilts can sometimes fail.

Always a must have, especially when it comes to purchasing expensive equipment.

I usually purchase Best Buy's GSP for high ticket items or those that I feel will have a higher probability of breaking down either during the manufacturer's warranty period or beyond but within the coverage period of Best Buy's GSP. It has never disappointed me - coverage is great and it usually involves either an exact (or equivalent replacement) or store credit (or gift card) for the purchase price of the defective item. I highly recommend this!!!

I didn't realize how much I needed it until the Bluetooth adapter went out. Not only did they fix that issue, they completely fixed the entire computer when FedEx damaged it during transport. It feels good to not have to worry about anything.

Always a good idea to buy protection for the just in case scenario

Nadie nunc sabe que puede ocurrir.... ¿Cierto?....

I got this for my brother, we were trying to piece his AMD setup to be something. But after much running into needing this and needing that. I just said let’s just bite the bullet because I have a custom built Alienware computer, and it just works. He’s now really having fun with the Oculus. We spent the whole weekend putting that AMD Vega 56 with his old mother board and kept getting the message from Oculus basically you’re computer sucks. So rather than suffer anymore disappointment with our efforts this computer just makes sense. I put a 1tb ssd 850 evo in mine along with some other awesome improvements. So I know this is a sweet setup. I’d say buy it

Love the idea I have no worries! Geek Squad is an amazing service to have at your disposal!

Love geek squad the crew on miller Rd in Flint are top notch. Always ready to help

Love geek squad, they kept me informed and fixed our gear quickly.

No questions ever asked. Explained the issues and replaces, repairs some times there on the spot or in a matter of days. This insurance is the top reason why I will contine to purchase most of my devices from Best Buy and add insurance for the safety and ease of mind. This is definitely a stress saver when buying electronics and or devices for young humans ;)

I am so glad I got the Geek Squad Protection. I was at my sister's house in South Carolina for several weeks. I had work to do while I was there. My outlook went out during a very crucial time and I had to call the Geek Squad to handle it remotely. All I had to do was leave my computer on and they accessed it and found the problem. They called me when they were finished and updated me as to the problem.

Had this computer for a while now and it has given me zero problems right out of the box. Running games smoothly on high.

Great addition to purchase. I bought the PC for my 10-year-old son and thought this was a great value just in case he spills something on the keyboard it'll be covered for the next year.

I hope I don’t need it but for the price and value I couldn’t pass it up.

I installed windows 11 on a computer that m...soft said was compatible with. Big mistake!!!!!! The Windows 11 slowed the computer so much. Waiting for windows to open or search a file became a frustrating daunting task. Wife and I nearly both lost our sanity. We dropped of the PC with the geek squad on Friday. Picked it up on Sunday. It's been bliss ever since!

I haven’t had to use it yet but I know it will take care of me if needed.

Best Buy is the best store to buy electronics I recommend 100%

Customer service is at superb care and understanding

Always purchase the extra protection for expensive purchases. They take care of you.