Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,814 reviews
  • Rated 5 out of 5 stars

    Friendly personal.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation instructions provided and explained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always buy accidental protection but for higher priced items that could get damaged, I always do. I have to say it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy Refurbished, works great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this processor for over a year and it has worked great! Works really well for school work, and for download speed is excellent. I only wish I was able to upgrade to Windows 11, but it does not carry the all the specifications for it.... Refurbished, great deal, great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have incase something goes south, right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer, fast shipping, open box buy excellent condition at a $200 value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made sure I understand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of explaining and are always nice and respectful and very patient with new comers of technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service is the best at Best Buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the best customer service from Best Buy employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is a must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this protection as yet, but having it just in case my pc needs work is a Godsend. I don't want to need the protection and not have it. I have used the Geek Squad in the past and it is a worthwhile investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ✔️

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth it! Thanks for recommending to add it to the order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful employees always there when you need them.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this for those mishaps that happened The geek squad is very good at what they do and they've been friendly and they're very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek Squad service for at least five years. Anytime I call they are always ready to help resolve any problem I have and they always resolve the issue. The Geek Squad members are very knowledgeable, courteous and most important they are patient. They walk me thru anything I do not understand to help me understand what is being done. Everyone should have this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% would recommended. I accidently destroyed the screen for my all-in-one computer (I still don't know how!) and they replaced the whole device. It's slightly annoying that I paid for a 3 year policy and 6 months into the warranty the terms have already been fulfilled but I can't be too mad as it did it's job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protection highly recommended for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I’m in good hands adding the Greek Squad to my purchase. I’m sure they will be able to help me with any issues. So far there are none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sLAYIN' iT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate that Geek Squad together with Best Buy provides protection and mental clarity for my purchase! Thank you all very much!!! My new computer is AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad is the best number one ilove the way they work best buy its number one ilove shopping there thank you for all your help i be back soon 2020is great once again thank you all the service are the best number one my TV installed quickly

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 3 out of 5 stars

    What was the $100 for?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are decent. It's just way less than I expected. Told my 60-day old HP would have to be sent for 4=6 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Geek Sqaud Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sqaud Protection is perfect to get. Had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Is amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never ever buy anything without geek squad protection they are there all the time to help you out no matter what you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad trading PC’s so homeschool is back open

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m about to use them for the first time. So hopefully I get the same experience friends and family have had when utilizing the geek squad. Haven’t really heard anything bad about them, and I’m sure I’ll have a good experience as well

    I would recommend this to a friend