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Customer reviews

Rating 4.6 out of 5 stars with 3815 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,815 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would Say this is a must if you're going to purchase any electronics because geek squad is awesome they work on my laptop before so I would recommend this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ITS COVERED!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always stands behind what they sell. Make sure you buy the protection. Everything you buy is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case of an accident

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just in case of an accident I have my stuff protected for 1-Year so I have my stuff protected just in case of accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claire made the process of the new computer and the protection plan very easy. She was extremely knowledgeable and was fair during the process. Thank you Claire!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have, gives me Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get GS protection with everything, its one of the main reasons I keep shopping at Best Buy. Nothing better than having peace of mind that my equipment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have not had any problems yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was highly recommended by my daughter. I thought I would give it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this warranty for all my electronics. The only bad things is if I need to replace something, it wont cover the current value of the merchandise. It has to be up to the amount I paid originally not the current value. Not so good if you get something on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Geek Squad protection - Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the comfort in the maintenance and safety of my devices with the 2-year protection plan. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE the Geek Squad Protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE the Geek Squad Protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE the Geek Squad Protection plan! It is SO easy to get your money back if you have a problem with a product!! I buy it on almost EVERTHING I get from Best Buy, and I try to buy everything at Best Buy because they are so easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful. Didnt have the computer i was looking for but found me one in store with better spec for about the same price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to buy a three-year protection plan when you buy a high dollar gaming computer. I’ve learned my lesson in the past and I won’t make that mistake again. I highly recommend a three-year protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from everyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were all friendly and the one I worked with was very professional and knowledgeable and was very patient with me and my lack of computer talk or lack of...never complain or irritated with ny calling things "that thing that you push and not sure what i did but"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It gives me peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an Open Box all-in-one computer in the store. The sales agent did check it out before I purchased it and it was Geek certified. However, I opted to purchase Geek insurance as a "safety measure". I feel it's worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Always come in clutch. Honestly with all insurance it’s always better to have JT and not need it. Break the cost down monthly. It’s really not too bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service and answered questions and suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use the geek squad but I’ve heard of good things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already used geek squad to set up my keyboard, i didn't notice the tongle in the box. Lol They explained & I understood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this computer for a month or so now and so far it's been great. I looked around for a reliable home computer. I am very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son destroyed his computer on the 2nd day of use. I was able to return the computer with ease and was issued a full refund when the computer couldn’t be repaired. The Protection plan is a great asset especially for when you are purchasing for children.

    I would recommend this to a friend