Customer Ratings & Reviews

After 2 years my 50 in insignia died within 2 days the geek squad was at my home decided it could not be fixed they refunded the purchase price and i went to best buy and purchased another tv in 2 days great

No matter what I get, if a Geek Squad warranty is available I will get it 99% of the time.

Computer is top notch great for gaming and streaming

I took my old computer to the Geek Squad desk. He looked at it and suggested I take a look at the newer computers. He's the one that said Best Buy had financing and I didn't know that.

I got this for my new predator orion 5000 and i am very grateful i did in case anything goes wrong

The Protection plan is a must have for anything. Geek squad was amazing looking for a solution for me after my dog hit a cup of water on my computer.

I love them and I like having professional opinions.

Really needed it to go with my pc. Thanks to this if any accident happens ill be good for 3 years.

I have not used geek squad service yet however it is best to l have this if anything happens in next three years. Save money in the long run.

If they can't fix it over the phone they reimburse the $39.00 fee.

I have had someone try to scam me through an email and Geek Squad took care of removing anything they had on my computer and cleaned up my computer. I realized it was a scam in time and Geek Squad saved me.

I highly recommend for everyone to buy a warranty protection plan when it is necessary. I highly recommend in some cases to purchase a warranty protection plan for certain products. Best Buy is a company that I hope never go out of business.

Great service to have when something goes wrong. Geek squad is knowledgeable and worth the money.

They have not yet had to use it on this particular product. But I have had it on other items, and they great fixing any problem that might come up with your product.

Very smart and sleek appearance. Clean interface, and easy to use. I've experienced some speaker issues, like muddled sound when changing inputs. Power off and back on has resolved it both times, but just an honest review.

It is valuable to be able to reach the Geek squad any time. I did not realize that most desktops do not come with webcams. This past weekend I had a video conference with a family member who is out of state. The Geek squad told me what I needed, and my family was able to enjoy the video conference as scheduled.

These are about the warranties ever. Customer service always willing to help you with your problems and if an item can’t be repaired they will replace it. I recommend always getting a warranty on anything hi- tech from Best Buy!

Have not used them yet, but is good to know that they are there.

I will never understand why people take a chance hoping that an expensive purchase will out live malfunctions or mishaps. This warranty not only covers my sons gaming pc completely but it gives me peace over the next three years.

The protection plan is great but the repair they give it 4-6 weeks so be prepared to be without whatever your repair is. The update on the repair needs improvements I had to reach out often after 3 weeks. If they can fix those issues I would give 5 stars