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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3816 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 3,816 reviews
  • Rated 5 out of 5 stars

    Geek Squad Accident Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have to say better safe than sorry. It’s always good to have this type of insurance even though you don’t use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my software problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought my PC I ran into some software issues, but Geek Squad fixed it for me. Polite and nice people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix or replace your stuff when it breaks! i dont have to call "dave" and hope he thinks its something he can "poke around and figure out" for ya...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my computer and comes it handy. This is a must buy warranty

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Money hungry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should be able to get help with anything and everything.And not just something physically goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix my computer ASAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled for weeks trying to open my school page, My husbands like use your geek Squad, I said I don't have time for that. well, it was up and running less than a minute.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this with us! Wow! We're thrilled to hear about this awesome experience you had and how quick it was to get you up and running.

  • Rated 5 out of 5 stars

    Great support team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have bought several items at Best Buy. Anytime we have a question or a problem the Geek Squad is very helpful. They are always courteous and do not hesitate to help you with any issue I may have. Thanks GeeK Squad. Elaine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yRivera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PC had a horrible breakdown, and this protection plan covered it, don't skip out on having protection on anything $1,000+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the extended coverage. Had to use it on other items and it’s hassle free easy repair or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will always have my business. Thanks a lot Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave store without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of what product I buy from BestBuy, I never walk out of the store without some kind of insurance if it is offered as I am quite accident prone and when dealing with new tech I do sometimes get worried about cracked screens or items not working after a year of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, the coverage cannot be beat. Well worth the investment on a PC the price I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's worth the price on a a computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Geek insurance on certain purchases, especially on a computer. Computers are "funny" and something can go wrong. So for the price and peace of mind I purchased this and I'm glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8-year-old daughter. It is a great computer being all-in-one so no unnecessary wires to get knocked loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great service protection plan to have I already recommended this service to others and I don't normally do that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

    I would recommend this to a friend