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Customer reviews

Rating 4.6 out of 5 stars with 3816 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,816 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been helpful for the year the cost is okay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad frequently pays off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection has worked out for us several times.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Jersey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy that I purchased the extra warranty. Whenever I had a problem with my computer, Geek Squad would gladly assist me and resolve my problems. I highly recommend it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for tech products in todays world! I would not buy without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product it still absolutely amazing I’m still using it. Like if I bought it yesterday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks set up new watch..and showed how to use it..great job by the geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OWNER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE REALLY FEEL NO ANXIETY KNOWING I HAVE THIS PROTECTION IN CASE I WOULD EVER NEED IT. JUST NEVER KNOW WHEN THERE WOULD BE A SITUATION THAT WOULD OCCUR FOR YOU TO NEED THIS SERVICE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking for geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because if anything happens to my computer in the next year that is not covered by the warranty I don't have to worry about it. Within a year of I will not have saved up enough to replace my computer so this is a great alternative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is worth every penny - I know if I have a problem, it will be fixed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at the rockaway nj facility are great. They help us with several of our phones. They even went beyond to figure out the problem. We are grateful for their knowledge and how polite they are .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service Good scam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely down right a scam. They only offer one type of insurance when buying from them and it doesn’t even cover most of what could go wrong. Very displeased with being turned away at the counter with the reason being they didn’t cover the issue under my current plan yet they didn’t check to see what was causing the issue, run a diagnostics check, or even go further then plugging it up and saying oh well it’s x issue can’t help I could charge you to try and fix it but we can not promise this will resolve the issue nor will we check to see if it did resolve the issue. Didn’t care enough to help someone resolve this issue or even make sure they knew that it wasn’t covered under their protection plan. MAKE sure you know what plan your buying. DO NOT count on them to even try helping after you walk away with your product. Please be careful with this they will take your money and not think twice

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it please i cannot stress this enough get protection on your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TLC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good as always helps since I’m very clumsy and need the tender care for my device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Best Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money. Dont normally buy warranties but with technology I feel safer having the protection. After all these are made by men at some point. Need I say more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best they will help you figure out everything's u need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents do happen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't have a need for this service for years - I am so glad I have the protection now. Accidents do and will happen. Great to have support!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us! We're very glad to hear everything is going well and are privileged to be there for you if you need it.

  • Rated 5 out of 5 stars

    Surround Sound setup efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came by, setup the surround sound correctly for my TV without a hassle, really friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes the worries go away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service is the best when they offer protection get it cause it’s better to be safe then sorry. Geek Squad is there to make sure you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have and not need.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always better to have accidental protections and not need them. With the lifestyles today I always buy the warranties with all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Choice, Hands Down!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever the Geek Squad Protection Plan is available, I always add it to my purchases!

    I would recommend this to a friend