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Customer reviews

Rating 4.6 out of 5 stars with 3816 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,816 reviews
  • Rated 5 out of 5 stars

    3 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must-have for the accidents that happen. Things happen and the peace of mind knowing you are protected is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fort Gratiot IT staff is awesome! Very knowledgeable, very customer orientated and willing to spend the time answering ALL my questions and addressing my concerns. As+++ Gerk Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hopefully we don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan was recommended by the sales associate, it seemed like a good deal with his chart he had with lots of info on it. it's basically insurance, better to have it and not need it than need it and not have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a great buy! They come through when you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have on your expensive products. Especially if you have animals and kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection plan s for all of my electronics from Best Buy! Great coverage and no cost for repairs or parts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection plan s for all of my electronics from Best Buy! Great coverage and no cost for repairs or parts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont forget the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it! & we feel confident about atleast the next 3 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's expensive but cheaper than buying a new system if something goes wrong. It's nice to know that I'm covered for basically any accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've used Geek Squad a number of times. Always easy. People unfailingly polite and helpful. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of emergency to get help with the computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would get again with my next computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This three-year accident protection is a decent price for such an expensive gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is excellent, good service and quick in service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cracked screen on AIO desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought item home, unpacked and during a move the screen cracked. i brought to geeksquad and they replaced the screen without any questions! only issue was the time for repair. took about 2 weeks from the date i dropped it off to the time i received item back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting extra protection on any and all electronics. Never know when you may need it and what may happen. Haven’t had to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because you never know what will go wrong. Having the Geek Squad protection is a good idea.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is not expensive, I hope we never have an accident but who knows?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must get - replacement service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I never need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this but have not needed to use it,but it is nice knowing I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spuckea2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use this service so far. I'm sure the Geek Squad will do a good job. Best Buy is my go to store for IT items.

    I would recommend this to a friend