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Customer reviews

Rating 4.6 out of 5 stars with 3816 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,816 reviews
  • Rated 3 out of 5 stars

    Warranty Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to.use this so far but I thought it covered hook up as part of the warranty but it didnt. I had to pay an additional $214 to have my moms computer set up on top of the warranty. Geek squad did an amazing job setting it up and Im sure if she has a problem with the computer they will quickly get out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up very easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to all my devices. Purchased for my daughter and she loves it. Would definitely purchase again if needed too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Admin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have the geek squad to contact or bring item to for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this item for my son gameing computer and till now it help the only problem now is when to purchase it again when it expires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem and it was solved thanks to geek they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is well worth the price you can sit back and relax knowing you have this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It was the best thing I bought in a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PC cpu and display card somehow got destroyed 3 months before my geek squad expired. Saved me hundreds.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Drew. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    3 year Computer Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this for all of my computers. I’d rather be safe than sorry! It’s always much cheaper in the end!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this for the computer yet, but used them for my daughters tablet. Wonderful work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this plan it will be very helpful if something were to happen and you need assistance. the Geek squad is great. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lifesaver. When their a problem you don’t have to pay anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it yet but it never hurts to hire this insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love the Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad has help with questions about my computer and applications that I had a problem with using. very prompt team in responding to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always come through for me. Anytime I have a question or need they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use geek squad because my sons laptop dropped off his bed and shattered the screen a week after getting it. Took it to them and fixed it like it was brand new. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service techs were great, answered all my questions and transferred everything to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is a great thing to have and save you money on your project,I have a computer that I'm going to have them clean it up so I can sell it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved by GeekSquad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know I’m impressed. Son broke the screen and it is being fixed no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hope I do not need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used the Geek Squad service in the store and it was good, the price on this piece was cheap, so I purchased. Like I said, hope I do not need it.

    I would recommend this to a friend