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Customer reviews

Rating 4.6 out of 5 stars with 3818 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,818 reviews
  • Rated 5 out of 5 stars

    Geek Squad can fix any problems I have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t need a Geek Squad yet but I’m sure I will need help some day

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments and positive feedback. If you have any questions or concerns about your plan(s), please feel free to reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had an occasion to utilize my Geek Squad protection plan. Hopefully it will not be necessary, but its good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having my products protected by geek squad. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental protection is a great insurance protection for the items that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth expense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have with purchase. Appreciate the coverage they provide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say anything bad about Geek Squad protection, it’s a must have for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad getting it done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your purchase! Cant go wrong with peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don't make things like they use to. Always buy the extended warranty it pays in the long run!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this service is peace of mind knowing that I don't have to worry about problems that may come up.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really need this for my devices. It is always good to have a technical team to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad warrenties. Easy to go see and drop off devices to be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the geek squad covering your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are purchasing an expensive product, it is worth the investment for the protection too. Good to know Geek Squad has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKS ARE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this but know that it will be valuable to me when I do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent in my computer for what I believed to have been a simple fix. After about a week, I was told that it was unable to be repaired (I sent a tower in to fix an issue with a USB port). I was told that I'd be given full credit at the value of my purchase. I declined originally and asked that my device be simply returned, as it should still be functioning. I was simply told no and that my only option was to take the credit, which does not sit right with me. I did not want to be forced into buying another PC, which cost me more money than my original purchase and I ended up with worse specs. The service center representatives are also horrible at callbacks; in example, a "two-hour callback time frame" lasted roughly 8 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what we buy, if Geek Squad protections comes with it then we are getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service when you need them, would buy again anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never needed it but they offered it and it was good peace of mind to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Great add on to the computer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m out of taco conversation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always pay for protection, never pay for undercarriage wash, but always pay for the protection

    I would recommend this to a friend