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Customer reviews

Rating 4.6 out of 5 stars with 3818 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 3,818 reviews
  • Rated 5 out of 5 stars

    Always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel safe getting a plan like this and thankful it’s available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go wrong with getting added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel safe getting a plan like this and thankful it’s available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, very satisfied!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very satisfied!! Great product, very satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have in case something is damaged.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two years of accidental protection is better than one year very reliable service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help via telephone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The help over the telephone is surprisingly great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescuse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always professional and helpful to us non tech folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. I have peace of mind knowing I deal with the Geek Squad rather than the manufacturer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not needed due to returning defective product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the computer I bought was DOA, I didn't need to use Geek Squad's accidental protection plan. I just returned the computer and this plan for a full refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    logans tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to get this for my pc gaminghope it is good and does what it is supposed to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t get my xbox game pass for my pc so idk what to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great peace of mind. haven't had to use it yet, but nice knowing it's there if i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good………………………………………,,,,,,,,,,,,,,,,,,,,,,,.,,,,,,,…….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for your products will recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your products will recommend for everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the sense of security this product provides.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your great review! We're thankful that you're satisfied. If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary for all the traveling and concerns with weather. Very helpful and responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i always get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and use all the time for any computer related purchases. I just renewed mine which includes webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m mean what can I say about a protection plan? I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy has the best service, they stand behind t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad help me set up my computer. They also help me set up my speaker for my computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope everything goes well and won' t need to use the services. I have however been disappointed in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed needed software quickly efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick, efficient, friendly staff purchased the 3 yr plan

    I would recommend this to a friend