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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 3,830 reviews
  • Rated 5 out of 5 stars

    3 year acc geek squad production

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure what this covers, but just glad i have it in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a great service with this company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    you will need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase these with my computers. seems to come in handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed my issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for when I need help, amazing. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mercados

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product..................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Always good to have some form of safety net when you invest in an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for people like us who aren’t techies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad cant fix much but they can easily get yu a new replacement lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad doesn't dissappoint

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is the best out there. So glad I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is the best out there. So glad I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it protection plan just in case my computer down.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good protection plan. We used it once in the last 2 years. It probably paid for inself. Piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my son..Love it!!! Best ever will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad does it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product deserves great protection ! Three cheers for the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Geek Squad Product Replacement Plan is a Good Plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea on anything electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just feeling safe and better knowing we are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service and able to fix my issues. Fast, friendly and efficient

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra coverage because I knew I would need some assistance with my first pc. Sure enough, within 2 weeks I had my new pc at the store due to over heating. The guy tells me the coverage I purchased equals them shipping off my pc to their “tech center” which would take about 3-5 weeks (which is wrong) after being persistent & showing my receipt he said never mind, they could look at it in 3-5 days but if they find anything wrong with it, they won’t replace the parts, which is the exact opposite of what the geek squad rep told me over the phone, who said that for example if my fan was causing my over heating issue they would install a new/better ones. Clearly not the case. I asked this guy multiple very standard questions & he said “I can’t answer that without looking at it first”. Went into Best Buy eager to learn about how to repair my pc & basic pc knowledge, ending up leaving Best Buy & just returning the PC because I’m not dealing with this headache. 0 help from the “experts”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took 30 minutes to set up and have a new gaming pc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to have the extra protection for any mishap that can come up

    I would recommend this to a friend