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Customer reviews

Rating 4.6 out of 5 stars with 3833 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,833 reviews
  • Rated 2 out of 5 stars

    Late and delay delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on 11/5 for my sons birthday, but still not delivered, I need to cancel it now

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer kids love it great price for what it has!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    High price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good if it brakes. It is a bad prices though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Automatic renewal apparently?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... this is was renewed automatically without my knowledge... kind of lame.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay but customer service is long. Very annoyed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best geek squad they know what there doing and fixes it right away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be great if we could use it but stores are closed so doesn't really help now

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good i guess if you use it. But it is all about money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hopefully never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use itAnd then I’ve never had to use it so far but it’s a great thing to have

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To buy or not to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice thing to have for piece of mind. But it is a bit over priced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to include or add on with a purchase that was a must!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I did have to call the Geek Squad the one time, they were of no use whatsoever. I am hopeful is I have to call them again in the future that I have a better experience

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am comfortable with knowing my products will be covered well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product!!! Easy to use for little & big kids!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product!!! Easy to use for little & big kids!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I still have a hole in my wall, and the plate that

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was long ago and the plate he put in the wall still falls out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Have not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. Great price and still protect for 3 years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a need for them, which is good. I guess if I needed to, I would reach out.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I have ever had an issue, they have handled it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No one has gotten back to me about my warranty

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my warranty ends and April and I’m pretty sure my pc peer supply just blew and nobody at Best Buy wants to get back to me about how to fix it.. Someone told me that in 24 hours somebody would call me to come pick it up but it’s been 48 and I haven’t even gotten an email about it??

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to connect with us about this. I apologize for the delay and inconvenience. Likely do to the current state of nation, we haven't been able to come out for the agent's safety and yours. We'd be more than happy to look into this with you and see how we can help. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.