Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 3833 reviews
(3,833 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
Late and delay delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 11/5 for my sons birthday, but still not delivered, I need to cancel it now
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer kids love it great price for what it has!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
High price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good if it brakes. It is a bad prices though.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Automatic renewal apparently?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.... this is was renewed automatically without my knowledge... kind of lame.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is okay but customer service is long. Very annoyed
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best geek squad they know what there doing and fixes it right away
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be great if we could use it but stores are closed so doesn't really help now
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good i guess if you use it. But it is all about money
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Hopefully never have to use it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully never have to use itAnd then I’ve never had to use it so far but it’s a great thing to have
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
To buy or not to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a nice thing to have for piece of mind. But it is a bit over priced
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Yess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to include or add on with a purchase that was a must!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not Impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I did have to call the Geek Squad the one time, they were of no use whatsoever. I am hopeful is I have to call them again in the future that I have a better experience
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am comfortable with knowing my products will be covered well.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product!!! Easy to use for little & big kids!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product!!! Easy to use for little & big kids!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
I still have a hole in my wall, and the plate that
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was long ago and the plate he put in the wall still falls out
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Have not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet. Great price and still protect for 3 years.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Never used them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never had a need for them, which is good. I guess if I needed to, I would reach out.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I have ever had an issue, they have handled it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
No one has gotten back to me about my warranty
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So my warranty ends and April and I’m pretty sure my pc peer supply just blew and nobody at Best Buy wants to get back to me about how to fix it.. Someone told me that in 24 hours somebody would call me to come pick it up but it’s been 48 and I haven’t even gotten an email about it??
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to connect with us about this. I apologize for the delay and inconvenience. Likely do to the current state of nation, we haven't been able to come out for the agent's safety and yours. We'd be more than happy to look into this with you and see how we can help. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
