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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,830 reviews
  • Rated 5 out of 5 stars

    Always trusted geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really saved myself from a heart attack when my computers bios decided to cave itself in, employee’s will list out your options for repair or offer you a refund in credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan given to you to make you feel safer about your investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had Geek Squad protection for several years. I recommend it to everyone. I have used the plan several times and always happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended geek squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for a gaming pc. Gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year Accidental Geek Squad protection: recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you drop it or spill something on it, you just take it back to BestBuy (any store) and they either fix it or give you a new one. No boxing it up and shipping it back to the manufacturer. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for several years now. They help keep my computers clean and up to date. They are always courteous and always very skilled. When ever I have an issue, I know they can get it cleared up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is amazing! I have used with a PC and will always purchase it over and over! It is honestly as advertised, would buy again and again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money spent to ensure my computer was covered for any problems over the course of those 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can help out at home or instore and its efficient and educational even

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad protection for the HP Desktop that I purchased at Best Buy and I am glad I did . You never know when you will have an issue arise and it gives you a sense of knowing that you will have them there when you need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and a good service and very understanding of customer

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Do it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Protection plan is worth it. Definitely a peace of mind having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always relaxed when I have the Geek Squad. They have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been helpful when we need them. And quickly replaced defective items which was completely out of theit control. I recommend this for any high end electric item!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, easy to buy. Hope it comes in handy, nice price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cyberpower PC Accident Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection plan for a gaming desktop computer. I love having the peace of mind that if anything happens it will be covered for such an expensive purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase that is a must for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this protection on all electronics that I purchase at Best Buy. I never think about purchasing electronics anywhere else because I know that Best Buy will stand behind their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shelly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to purchase this geek squad product protection. My son had purchased it for several years and have been very pleased. Actually he swears by it. It has been a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer and software install going great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have already had a need for using the geek squad when installing my new programs and computer, and they did a great job, so happy with my purchase, and looking forward to many good years of support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom uses it all the time so I have it for my new computer I bought through Best Buy.

    I would recommend this to a friend