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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 3830 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,830 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily I have not had to use this. But it is nice to have the peace of mind if something goes wrong that I am covered. I will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer purchased on Best Buy prime day and was a great value- would recommend Best Buy protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They set up the computer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made sure the computer was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad highly recommended for your PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready to help when you need them and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now the protection plan love it because I can spilled drinks coffee and protects during surges this is the type of Warrantee that I want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Years is a Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year warranty is the best deal for the length of time and it’s value. I’ve had to replace a tablet in the past and the process is easy. The best part of all is that you can finance it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually get the Geek Squad warranty. I decided to add the coverage for my wife’s new laptop and have to say the piece of mind makes this a must have.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Money hungry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should be able to get help with anything and everything.And not just something physically goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out to hook up my kitchen appliances and they did such a great job. I love how everything looks. They were fast and neat. Cleaned after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gotta have geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughters new gaming desktop computer. I am so glad i purchased this for her and my laptop , am very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely something you would want to have just in case you have any issues with your PC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fort Gratiot IT staff is awesome! Very knowledgeable, very customer orientated and willing to spend the time answering ALL my questions and addressing my concerns. As+++ Gerk Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite company ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy best company ever !! Best electronic prices!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Understanding people to talk to. No robots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cracked screen on AIO desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought item home, unpacked and during a move the screen cracked. i brought to geeksquad and they replaced the screen without any questions! only issue was the time for repair. took about 2 weeks from the date i dropped it off to the time i received item back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hopefully we don't need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the protection plan was recommended by the sales associate, it seemed like a good deal with his chart he had with lots of info on it. it's basically insurance, better to have it and not need it than need it and not have it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection and having all of my services covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not applied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None was inquired. Did not use the geek squad for my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must-have for the accidents that happen. Things happen and the peace of mind knowing you are protected is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Geek Squad team! They know everything and great customer service

    I would recommend this to a friend